Job centre violence

What worries me is as more pressure is put upon job centre staff to sanction people, that these people will be pushed into destitution and will decide there is nothing left to lose and will take it out on the Job centre staff, Like the recent story about the job centre staff member in germany, who was shot and killed because of the treatment of this unemployed person. I know when i go into the job centre i am starting to feel an anger towards the staff due to their treatment of the unemployed. This is creating a whole culture of hatred towards the job centre and staff. A place that is supposed to help you find a job has evolved into a punishment factory.  They blame the unemployed for not working but if employers wont hire them then who is really to blame.